Customer Service

Disney Book Apps Customer Service & FAQ

Have a question, a problem or need help with any Disney Book App? Customer service is available by phone at 877-662-3769 Monday through Friday 9AM – 5PM PST or Email anytime.

Frequently Asked Questions

Welcome to the Wonderful World of Disney Digital Books! Once you’ve downloaded your favorite Disney Digital Book mobile app, refer to this FAQ section for help on how to enjoy all the features of the app. You’ll find answers to some common questions, as well as simple tips for troubleshooting.

My app isn’t working. Is there a way to get a refund?

If you are unable to enjoy all the features of your app because of technical issues, you should contact the appropriate customer support for your mobile device. Be sure to refer to each device’s refund policies when you download the app.

For additional help with either iTunes or Android apps visit one of the links below.

iTunes App Help

Android App Help